<div><h2>Project Description</h2>EUR 12 million to finance implementation of various energy efficiency measures and potentially renewable energy technology (solar photovoltaic) in three public hospital buildings: (i) the Clinical Centre in Podgorica; (ii) a hospital in Cetinje; and (iii) a hospital in Bijelo Polje. <h2>Project Objectives</h2>The Project will improve energy performance and environmental sustainability of the renovated hospitals, improve damaged structures and air quality, as well as comfort level, which are very important for buildings of this nature. The Project will contribute to reduction of GHG emissions and energy consumption, yielding electricity and heating savings. Additionally, achievement of higher standards of heating, cooling and ventilation will result in improved thermal comfort for the users of three hospitals:<ol><li>Clinical Centre of Montenegro in Podgorica i 23,278sqm, which is the largest and most important hospital in Montenegro.</li><li>Hospital in Bijelo Polje i 15,000sqm, and</li><li>Hospital in Cetinje i 4,194sqm</li></ol>The selected hospitals are managed by the Ministry of Health ("MoH" or the "Client"). According to the Feasibility Study total gross area of the buildings included in the investment programme is 37,65sqm and the total investment cost is in the order of EUR 15,000,000. The specific investment cost is therefore 358.4 EUR/sqm gross area and the specific cost savings are 52.1 EUR/sqm per year.<h2>Transition Impact</h2>ETI score: 60ETI 60.The expected transition impact of the Project stems primarily from the Green transition quality under the Bank's Green Economy Transition ("GET") approach as 100% of the use of proceeds will contribute to energy efficiency improvements these hospitals, resulting in reduction of CO2 emissions. Furthermore, the Project includes technical cooperation ("TC") to help perform environmental and social due diligence, feasibility study and project preparation support. <h2>Client Information</h2>MONTENEGRO SOVEREIGNThe Client or the Beneficiary of the loan is the Government of Montenegro - Ministry of Health ("MoH"), which has overall responsibility for the healthcare policy, strategic decisions in health system, maintenance and (re)construction of public hospital buildings and capital investments. In 2023, MoH together with the State Health Insurance Fund ("SHIF") had an operational budget of EUR 391 mln or 16% of the total country's expenditures. Draft Budget Law for 2024 provides EUR 430 mln for regular operations of the public health system. <h2>EBRD Finance Summary</h2>										EUR 12,000,000.00									SOURCES TOTAL: EUR   16.1 mln      USES TOTAL:  EUR 16.1 mln EBRD Financing:        EUR   12.0 mln    Capex:                 EUR 14.9 mlnREEP:                          EUR  3.0 mln    Front-end fee:      EUR   0.1 mlnTC funds:                     EUR  1.1 mln    TC:                      EUR   1.1 mln <h2>Total Project Cost</h2>										EUR 15,000,000.00									NoItemCost in EUR million1 Upgrade of HVAC system - 5.142 Installation of BEMS - 0.503 Installation of PV system - 0.794 Lighting system upgrade - 0.345 Insulation of building envelope - 1.206 General infrastructure improvements (non-energy measures) - 1.797 Technical support costs - 1.498 Contingences (25%) - 3.75TOTAL - 15.0<h2>Additionality</h2>Financing Structure <ul><li>The Bank provides long-term financing, which is not readily available in Montenegro from local or international commercial banks. The proposed tenor and grace period are above the market average, and are necessary to structure the Project given its use of proceeds.</li><li>Public sector: EBRD investment is needed to close the funding gap. At the same time, EBRD does not crowd out other sources, such as from IFIs, government, commercial banks and/or complements them.</li></ul>Standard-setting: helping projects and clients achieve higher standards.<ul><li>The Bank's experience in financing similar projects, existing long-term relationship with the Government and on-going policy dialogue on sector reform process is highly appreciated by Montenegrin side. The Client will also comply with the Bank's environmental and social policies.</li></ul>Standard setting:<ul><li>Client seeks/makes use of EBRD expertise on best international procurement standards.</li><li>The Project includes a TC to assist the Company's with procurement capacity building and procurement of the equipment in line with the Bank's PP&amp;R.</li></ul>Standard-setting: helping projects and clients achieve higher standards<ul><li>Client seeks/makes use of EBRD expertise on higher inclusion (e.g. adherence to labour standards which goes beyond the provisions set in PR2 of the environmental and social policy, development of comprehensive and institutional corporate social responsibility programmes), gender standards and/or equal opportunities action plans (e.g. improving women's access to safe transport and/or women-led businesses participation in the client supply chain).</li><li>The Project will achieve higher energy efficiency standards, that will, most likely, go beyond national requirements.</li></ul><h2>Environmental and Social Summary</h2>Categorised B in line with 2019 ESP. This project will produce many E&amp;S benefits from improved energy efficiency of the existing hospital buildings and use renewable energy sources, including reduced energy usage and GHG emissions reduction, better lighting and insulation, improved resilience to climate-related impacts, improved indoor air quality and overall comfort of the hospital buildings for patients.Environmental and Social Due Diligence (ESDD) comprised of an E&amp;S audit and assessment of priority investments carried out by independent consultants, including ACM review and a high-level Life and Fire Safety Assessment for the project sites. It has identified that the Client's E&amp;S management systems and internal E&amp;S capacity to implement successfully the EE improvements at the hospitals as well as their labour and contractor management practices will require further improvement.The projects will undergo national approval process for each of the 3 hospitals EE improvements scope of works after the Main Design development is complete and will be required to obtain the necessary construction and environmental permits, approvals and authorisations. The project will not require any additional land acquisition and all construction works will be taking place within the footprint of the existing sites. The project will not have impacts on any sensitive areas or protected sites. All three hospitals plan to continue providing health services during construction works, and no interruption of hospital services is expected. The patients/staff will be relocated safely and temporarily within the existing hospital facilities for the limited time of the construction works.Potential E&amp;S impacts and risks will be commonly associated with the construction phase, including dust and noise generation, increased traffic and nuisance. The main receptors of these impacts will be hospital users. ESDD identified the need to improve storage and disposal of hazardous and non-hazardous wastes on hospital sites, including old fluorescent lights and PCB transformer oils. Some concerns on limited asbestos presence in the ventilation ducts have been identified for Bijelo Polje site. For that an ACM Management Plan will need to be developed and implemented prior to start of the construction works and any ACMs will need to be removed and disposed of by competent contractors. The Client will also need to develop and implement an Emergency Preparedness and Response Procedure for the hospital sites. The renewable energy will be generated from distributed solar PV panels installed primarily on hospital roofs and the cumulative capacity for the three sites will be substantially below 5MW. Hence, the Client will need to use EBRD GTS to select from the approved suppliers of the Solar PV technology, in line with the Management approach to Solar Supply Chain Risk Management.ESDD confirmed that any impacts and risks are temporary, site-specific and can be effectively avoided, reduced or remedied through the implementation of mitigation measures outlined in the Project's ESMP and ESAP. A Project Implementation Unit (PIU) will be established by the Ministry and hospital representatives, and a PIU Support Consultant will be engaged to provide expertise in tendering procedures, E&amp;S monitoring and overall Project reporting. The contractor will be required to develop and implement a Construction Environmental and Social Management Plan (CESMP), which includes a Construction Waste Management Plan, OHS Plan, and Traffic Management Plan. Hospitals will also need to implement the corrective measures identified in the Life and Fire Safety Assessment, and Bijelo Polje site will also require implementation of the ACM Management Plan. This will address identified deficiencies in the current infrastructure and procedures, with a primary focus on prioritising the safety of all hospital occupants. A comprehensive Stakeholder Engagement Plan (SEP), including a grievance mechanism, has been developed for the project and will need to be fully implemented.An ESAP has been developed to address these issues and support implementation of the project and management of the EHS aspects of the hospitals in line with the Bank's Performance Requirements. ESD will monitor the project through annual environmental and social reports provided by the client and site visits, if deemed necessary.<h2>Technical Cooperation and Grant Financing</h2>Technical Cooperation (TC)TC1: Energy Efficiency Feasibility Study.<ol><li>Main objective of assignment and how it supports investment (may refer to other sections, e.g. TI objective table):</li><li>Funding source: Austrian DRIVE Fund</li><li>Amount/currency and funding status "confirmed": EUR 49,630.</li></ol> TC2: Procurement Support for the selection of the PIU Consultant.<ol><li>Support with the selection of the PIU Consultant, including preparation of Request for Proposal documentation, procurement support and contracting support:</li><li>Funding source: EBRD Shareholder Special Fund ("SSF").</li><li>Amount/currency and funding status "confirmed": EUR 24,900.</li></ol> Post-signing: TC3: Project Implementation support and Energy Audit of the buildings - preparation of preliminary and detailed design, technical specifications for preparation of tenders for EE measures in the buildings, works supervision.<ol><li>Main objective of assignment and how it supports investment: The overall objective of the Assignment is to facilitate the timely and effective implementation of the Project by providing assistance to the Client and the EBRD. The Consultant will be responsible for the following: preparation of preliminary and detailed designs, including technical specifications for tender documents, procurement support for the works contract and works supervision for all the envisaged works contracts.</li><li>Funding source: Regional Energy Efficiency Programme REEP Plus Replenishment II (for EUR 800,000) and EBRD Shareholder Special Fund ("SSF") (for EUR 200,000)</li><li>Amount/currency and funding status "confirmed": EUR 1.0 million.</li></ol><h2>Company Contact Information</h2>Amra Pepic amra.pepic@mzd.gov.me +382 20 482 328 +382 69 854 485 www.mzd.gov.me Ministry of Health,Rimski trg 46, Podgorica Montenegro <h2>PSD last updated</h2>09 Apr 2024<div id="docsLinks" style="display:none"><h2>Related material</h2><ul class="relMat"></ul></div><script type="text/javascript">						var projFinderService = '/project-finder-json?1=1';						var projectId = "54452";					</script><h2>	Understanding Transition</h2>	Further information regarding the EBRD’s approach to measuring transition impact is available <a href="https://www.ebrd.com/what-we-do/economic-research-and-data/transition-impact.html">here</a>.<h2>	Business opportunities</h2>	For business opportunities or procurement, contact the client company.	For business opportunities with EBRD (not related to procurement) contact:	Tel: +44 20 7338 7168 	Email: <a href="mailto:projectenquiries@ebrd.com">projectenquiries@ebrd.com</a>	For state-sector projects, visit <a href="https://www.ebrd.com/pages/workingwithus/procurement.shtml">EBRD Procurement</a>: 	Tel: +44 20 7338 6794 	Email: <a href="mailto:procurement@ebrd.com">procurement@ebrd.com</a><h2>	General enquiries</h2>	Specific enquiries can be made using the <a href="https://www.ebrd.com/eform/information-request">EBRD Enquiries form</a>.<h2>	Environmental and Social Policy (ESP)</h2>	The <a href="https://www.ebrd.com/news/publications/policies/environmental-and-social-policy-esp.html">ESP</a> and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.	More information on the EBRD’s practices in this regard is set out in the <a href="https://www.ebrd.com/news/publications/policies/environmental-and-social-policy-esp.html">ESP</a>.<h2>	Integrity and Compliance</h2>	The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.	OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to <a href="mailto:compliance@ebrd.com">compliance@ebrd.com</a>. All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.<h2>	Access to Information Policy (AIP)</h2>	The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the <a href="https://www.ebrd.com/what-we-do/strategies-and-policies/public-information-policy.html">Access to Information Policy</a> page to find out what information is available from the EBRD website.	Specific requests for information can be made using the <a href="https://www.ebrd.com/eform/information-request">EBRD Enquiries form</a>.<h2>	Independent Project Accountability Mechanism (IPAM)</h2>	If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).	IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its <a href="https://www.ebrd.com/news/publications/policies/environmental-and-social-policy-esp.html">Environmental and Social Policy</a> or Project-specific provisions of its <a href="https://www.ebrd.com/what-we-do/strategies-and-policies/access-to-information-policy.html">Access to Information Policy</a>; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.	Please visit the <a href="https://www.ebrd.com/project-finance/independent-project-accountability-mechanism.html">Independent Project Accountability Mechanism webpage</a> to find out more about IPAM and its mandate; how to <a href="https://www.ebrd.com/eform/IPAM/Request_form">submit a Request</a> for review; or contact IPAM  via email <a href="mailto:ipam@ebrd.com">ipam@ebrd.com</a> to get guidance and more information on IPAM and how to submit a request.	 </div>

Hospitals Energy Efficiency Project

EUR 12 million to finance implementation of various energy efficiency measures and potentially renewable energy technology solar photovoltaic in three public hospital buildings: i the Clinical Centre in Podgorica; ii a hospital in Cetinje; and iii a hospital in Bijelo Polje. The Project will improve energy performance and environmental sustainability of the renovated hospitals, improve damaged structures and air quality, as well as comfort level, which are very important for buildings of this nature. The Project will contribute to reduction of GHG emissions and energy consumption, yielding electricity and heating savings. Additionally, achievement of higher standards of heating, cooling and ventilation will result in improved thermal comfort for the users of three hospitals:Clinical Centre of Montenegro in Podgorica i 23,278sqm, which is the largest and most important hospital in Montenegro.Hospital in Bijelo Polje i 15,000sqm, andHospital in Cetinje i 4,194sqmThe selected hospitals are managed by the Ministry of Health MoH or the Client. According to the Feasibility Study total gross area of the buildings included in the investment programme is 37,65sqm and the total investment cost is in the order of EUR 15,000,000. The specific investment cost is therefore 358.4 EURsqm gross area and the specific cost savings are 52.1 EURsqm per year.ETI score: 60ETI 60.The expected transition impact of the Project stems primarily from the Green transition quality under the Bank's Green Economy Transition GET approach as 100 of the use of proceeds will contribute to energy efficiency improvements these hospitals, resulting in reduction of CO2 emissions. Furthermore, the Project includes technical cooperation TC to help perform environmental and social due diligence, feasibility study and project preparation support. MONTENEGRO SOVEREIGNThe Client or the Beneficiary of the loan is the Government of Montenegro - Ministry of Health MoH, which has overall responsibility for the healthcare policy, strategic decisions in health system, maintenance and reconstruction of public hospital buildings and capital investments. In 2023, MoH together with the State Health Insurance Fund SHIF had an operational budget of EUR 391 mln or 16 of the total country's expenditures. Draft Budget Law for 2024 provides EUR 430 mln for regular operations of the public health system. EUR 12,000,000.00EBRD Financing:        EUR   12.0 mln    Capex:                 EUR 14.9 mlnREEP:                          EUR  3.0 mln    Front-end fee:      EUR   0.1 mlnTC funds:                     EUR  1.1 mln    TC:                      EUR   1.1 mln EUR 15,000,000.00Upgrade of HVAC system - 5.14Installation of BEMS - 0.50Installation of PV system - 0.79Lighting system upgrade - 0.34Insulation of building envelope - 1.20General infrastructure improvements non-energy measures - 1.79Technical support costs - 1.49Contingences 25 - 3.75The Bank provides long-term financing, which is not readily available in Montenegro from local or international commercial banks. The proposed tenor and grace period are above the market average, and are necessary to structure the Project given its use of proceeds.Public sector: EBRD investment is needed to close the funding gap. At the same time, EBRD does not crowd out other sources, such as from IFIs, government, commercial banks andor complements them.The Bank's experience in financing similar projects, existing long-term relationship with the Government and on-going policy dialogue on sector reform process is highly appreciated by Montenegrin side. The Client will also comply with the Bank's environmental and social policies.Client seeksmakes use of EBRD expertise on .The Project includes a TC to assist the Company's with procurement capacity building and procurement of the equipment in line with the Bank's PPR.Client seeksmakes use of EBRD expertise on e.g. adherence to labour standards which goes beyond the provisions set in PR2 of the environmental and social policy, development of comprehensive and institutional corporate social responsibility programmes, e.g. improving women's access to safe transport andor women-led businesses participation in the client supply chain.The Project will achieve higher energy efficiency standards, that will, most likely, go beyond national requirements.Categorised B in line with 2019 ESP. This project will produce many ES benefits from improved energy efficiency of the existing hospital buildings and use renewable energy sources, including reduced energy usage and GHG emissions reduction, better lighting and insulation, improved resilience to climate-related impacts, improved indoor air quality and overall comfort of the hospital buildings for patients.Environmental and Social Due Diligence ESDD comprised of an ES audit and assessment of priority investments carried out by independent consultants, including ACM review and a high-level Life and Fire Safety Assessment for the project sites. It has identified that the Client's ES management systems and internal ES capacity to implement successfully the EE improvements at the hospitals as well as their labour and contractor management practices will require further improvement.The projects will undergo national approval process for each of the 3 hospitals EE improvements scope of works after the Main Design development is complete and will be required to obtain the necessary construction and environmental permits, approvals and authorisations. The project will not require any additional land acquisition and all construction works will be taking place within the footprint of the existing sites. The project will not have impacts on any sensitive areas or protected sites. All three hospitals plan to continue providing health services during construction works, and no interruption of hospital services is expected. The patientsstaff will be relocated safely and temporarily within the existing hospital facilities for the limited time of the construction works.Potential ES impacts and risks will be commonly associated with the construction phase, including dust and noise generation, increased traffic and nuisance. The main receptors of these impacts will be hospital users. ESDD identified the need to improve storage and disposal of hazardous and non-hazardous wastes on hospital sites, including old fluorescent lights and PCB transformer oils. Some concerns on limited asbestos presence in the ventilation ducts have been identified for Bijelo Polje site. For that an ACM Management Plan will need to be developed and implemented prior to start of the construction works and any ACMs will need to be removed and disposed of by competent contractors. The Client will also need to develop and implement an Emergency Preparedness and Response Procedure for the hospital sites. The renewable energy will be generated from distributed solar PV panels installed primarily on hospital roofs and the cumulative capacity for the three sites will be substantially below 5MW. Hence, the Client will need to use EBRD GTS to select from the approved suppliers of the Solar PV technology, in line with the Management approach to Solar Supply Chain Risk Management.ESDD confirmed that any impacts and risks are temporary, site-specific and can be effectively avoided, reduced or remedied through the implementation of mitigation measures outlined in the Project's ESMP and ESAP. A Project Implementation Unit PIU will be established by the Ministry and hospital representatives, and a PIU Support Consultant will be engaged to provide expertise in tendering procedures, ES monitoring and overall Project reporting. The contractor will be required to develop and implement a Construction Environmental and Social Management Plan CESMP, which includes a Construction Waste Management Plan, OHS Plan, and Traffic Management Plan. Hospitals will also need to implement the corrective measures identified in the Life and Fire Safety Assessment, and Bijelo Polje site will also require implementation of the ACM Management Plan. This will address identified deficiencies in the current infrastructure and procedures, with a primary focus on prioritising the safety of all hospital occupants. A comprehensive Stakeholder Engagement Plan SEP, including a grievance mechanism, has been developed for the project and will need to be fully implemented.An ESAP has been developed to address these issues and support implementation of the project and management of the EHS aspects of the hospitals in line with the Bank's Performance Requirements. ESD will monitor the project through annual environmental and social reports provided by the client and site visits, if deemed necessary. Energy Efficiency Feasibility Study.Main objective of assignment and how it supports investment may refer to other sections, e.g. TI objective table:Funding source: Austrian DRIVE FundAmountcurrency and funding status confirmed: EUR 49,630. Procurement Support for the selection of the PIU Consultant.Support with the selection of the PIU Consultant, including preparation of Request for Proposal documentation, procurement support and contracting support:Funding source: EBRD Shareholder Special Fund SSF.Amountcurrency and funding status confirmed: EUR 24,900. Project Implementation support and Energy Audit of the buildings - preparation of preliminary and detailed design, technical specifications for preparation of tenders for EE measures in the buildings, works supervision.Main objective of assignment and how it supports investment: The overall objective of the Assignment is to facilitate the timely and effective implementation of the Project by providing assistance to the Client and the EBRD. The Consultant will be responsible for the following: preparation of preliminary and detailed designs, including technical specifications for tender documents, procurement support for the works contract and works supervision for all the envisaged works contracts.Funding source: Regional Energy Efficiency Programme REEP Plus Replenishment II for EUR 800,000 and EBRD Shareholder Special Fund SSF for EUR 200,000Amountcurrency and funding status confirmed: EUR 1.0 million.Amra Pepicamra.pepicmzd.gov.me+382 20 482 328+382 69 854 485www.mzd.gov.meMinistry of Health,Rimski trg 46, Podgorica Montenegro09 Apr 2024Further information regarding the EBRD's approach to measuring transition impact is available here.For business opportunities or procurement, contact the client company.For business opportunities with EBRD not related to procurement contact:Tel: +44 20 7338 7168Email: projectenquiriesebrd.comFor state-sector projects, visit EBRD Procurement:Tel: +44 20 7338 6794Email: procurementebrd.comSpecific enquiries can be made using the EBRD Enquiries form.The ESP and the associated Performance Requirements PRs set out the ways in which the EBRD implements its commitment to promoting "environmentally sound and sustainable development".  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders' concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project's environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.More information on the EBRD's practices in this regard is set out in the ESP.The EBRD's Office of the Chief Compliance Officer OCCO promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to complianceebrd.com. All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.Specific requests for information can be made using the EBRD Enquiries form.If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful e.g. through the Client's Project-level grievance mechanism or through direct engagement with Bank management, individuals and organisations may seek to address their concerns through the EBRD's Independent Project Accountability Mechanism IPAM.IPAM independently reviews Project issues that are believed to have caused or to be likely to cause harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email ipamebrd.com to get guidance and more information on IPAM and how to submit a request.

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