People-centred care is one of the main goals of health systems[1]. It relates to a stronger orientation towards the needs of people and their involvement in the treatment process and decision-making. This is expected to result in a better care as experienced by people, in less inequality, better health promotion, better disease prevention, and treatments better targeted to people's needs. Health system transition to people-centred care requires empowering citizens[2] and integration of services[3].
The growing digital transformation of health and care offers great opportunity to achieve this transition. Innovative solutions[4] involving digital tools have the potential to improve people-centred care through self-management, goal orientation and shared decision-making. However, technical innovation is unlikely to achieve the anticipated improvements/impact if not accompanied by supportive organisational and policy innovations. Given the complexity and differences between health systems, cross-national comparative health services and systems research as well as implementation research are needed to better understand the contextual factors that impact the successful introduction, use and sustainability of innovative solutions. This will in turn facilitate their scalability[5] and their transferability to other settings.
Scope:Proposals should study the scaling-up or transferability of an innovative solution involving digital tools, i.e. the conditions
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